After Sales Service
Our service is not over with delivery and installation. We provide comprehensive instruction to your employees on handling the machine and, if necessary, our service technicians will be happy to carry out machine maintenance – at short notice. We use only mbk spare parts, of course. This ensures a high-quality system and trouble-free production. Our large warehouse and modern IT system guarantee fast and unproblematic spare parts delivery.
- Detailed instruction
- Committed customer service
- Uncomplicated maintenance
- Fast spare parts delivery
- Worldwide service network
- Competent service team
- Large spare parts warehouse
- Modern IT
“mbk machines are renowned for their long service life. We can even supply original mbk spare parts for systems that are more than 40 years old”.
YOUR BENEFITS
- Assembly, commissioning as well as maintenance and repair of the machine are performed exclusively by trained, highly motivated service personnel.
- Spare parts are available worldwide in the shortest possible time thanks to decentralised support locations.
- Good coverage of all time zones.
- Cost savings through the exchange parts programme.
- LAN/WLAN connection of the machines (remote maintenance/tele-service), updates and production planning possible.
- Intensive customer training and online help from the service personnel directly to the machine operator.
- Online help portal via the homepage.
