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After-Sales-Service 2017-07-11T12:38:48+00:00

After-Sales-Service

Our service is far from over after we have delivered and installed the completed machine. We will, of course, instruct your employees intensively in how to operate and handle the machines and installations we have made for you.

As part of our after sales service, our service engineers are also happy to carry out any maintenance work on your machines.

We will deliver any spare parts you may need without any time restrictions at all. If needed, our service airplane will be with you within 24 hours, keeping any downtimes as short as possible. The sales and service representatives we are working with on a global scale are all 100% reliable.

Please do not hesitate to contact us via our hotline, service phone number or service email should you experience any problems with your machine or installation. We will direct your call / email to the relevant service staff.

Service- / hotline number +49 7563 9131 555
Service email service@mbk-kisslegg.de
Service request form

  • A team of highly motivated and well trained service engineers are at your disposal in Kisslegg (D), Burlington (USA), Melbourne (AUS) and Ahmedabad (India) for the installation and startup of your machines, as well as for maintenance and trouble shooting
  • Training of customers in the use, adjustment and handling of machines
  • Spare and wear parts are available in Kisslegg (D), Burlington (USA), Samara (RU), Melbourne (AUS), Ahmedabad (IND) and Ho Chi Minh (VN)
  • LAN / WLAN connection the machinery for troubleshooting (remote maintenance / tele-service), updates and production planning are all possible
  • Cost saving because of exchange parts program

Contacts

Philipp Schmid
Phone: +49 7563 9131 555
E-Mail: pschmid@mbk-kisslegg.de