Part of our day-to-day work includes establishing solutions for the market that can be quickly and easily integrated in to existing manufacturing processes. This influences daily production routines in a positive and sustainable manner.
We deal with our customers holistically, regardless of whether their requirements include standard machines, customized changes or special machines. Beginning with the initial design sketch up to the production and installation, we accompany the entire process and provide professional support throughout all stages. This also applies to the manufacture of parts and assemblies related to machining and steel construction, as well as contract manufacturing: we are the right partners.
Our entire equipment portfolio is characterised by extreme reliability, durability and a robust design. High productivity, maximum flexibility and suitability for daily use, simple handling and a minimum of personnel required all influence the value of our solutions. All the products we develop and make fit these requirements.
It is not only technical know-how that influences the day-to-day work in our company. Our social skills are also a decisive factor, when it comes to our success. We make no compromises when it comes to customer-centricity. But part of our culture involves deep understanding for all people involved in the process. We have a maximum of knowledge-bearers involved in the process. We deal with each other as partners. We have absolute transparency, a fair pricing structure, optimised knowledge-transfer. We have quality campaigns; not just in theory, but in practice. Our quality management system, based on DIN EN ISO 9001, is one of the primary guarantors of quality assurance and reliability of our products. It promotes the continual improvement of our processes.
You can also recognise our corporate culture in our After Sales Service. Perfectly organised After Sales Service, quick and reliable spare parts delivery, professional service and maintenance, innovative upgrading and/or modernisation initiatives for the machines all mean that we are able to keep the down-times of the equipment to a bare minimum.
All of these factors are what we understand by a customer- centric approach with real value-add.